Shipping policy

SHIPPING POLICY

Last updated: November 2026

PROCESSING TIME
Orders are processed after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.

DELIVERY TIME
Delivery can take up to 30 business days after your order ships. Many orders arrive sooner, but delivery times are estimates only and are not guaranteed. Delays caused by customs, carriers, weather or high seasonal volumes are outside our control and do not qualify for a refund or cancellation.

SHIPPING COSTS
We offer free standard shipping on all orders. If shipping costs apply to your country, they are shown at checkout.

TRACKING
When your order ships, you will receive an email with a tracking number. Tracking may take a few days to show updates after the first scan.

SHIPPING PROTECTION
Shipping Protection is an optional add-on you can choose before checkout. If your protected order is lost, stolen or damaged in transit, contact us at help.cheersy@outlook.com with your order number and, for damaged items, a photo. 

SHIPPING ADDRESS
Please check your address and phone number carefully at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you need to change your address, email us at help.cheersy@outlook.com as soon as possible, before the order ships.

LOST OR DELAYED PACKAGES
If your package has not arrived within 40 business days of shipping, contact us at help.cheersy@outlook.com with your order number. We will investigate with the carrier and send a replacement or issue a refund.

CUSTOMS AND DUTIES
Orders shipped to some countries may be subject to import duties and taxes charged by that country. These charges are the customer's responsibility.

CONTACT
Cheersy
Email: help.cheersy@outlook.com